# FAII Help Center ## Docs - [API Access](https://faii.ai/docs/account/api-access.md): Access your FAII data programmatically - build custom integrations, dashboards, and automated workflows using the FAII API. - [Account Settings](https://faii.ai/docs/account/settings.md): Manage your FAII account - profile, billing, notifications, team members, and integrations. - [Subscription Plans](https://faii.ai/docs/account/subscription-plans.md): Compare FAII plans - Starter, Professional, and Enterprise - to find the right fit for your AI visibility monitoring needs. - [Usage Limits](https://faii.ai/docs/account/usage-limits.md): Understand how FAII usage limits work - keywords, questions, competitors, and content generation caps per plan. - [Improving Your AI Authority Rank](https://faii.ai/docs/ai-authority-rank/improving-your-score.md): Actionable strategies to improve each component of your AI Authority Rank - quick wins, medium-term tactics, and long-term investments. - [How Your Score is Calculated](https://faii.ai/docs/ai-authority-rank/score-components.md): A detailed breakdown of the four components that make up your AI Authority Rank - Chat Intelligence, SERP Performance, Sentiment, and Competitive Position. - [What is AI Authority Rank?](https://faii.ai/docs/ai-authority-rank/what-is-ai-authority-rank.md): Your single source of truth for AI visibility - a score from 0 to 100 that combines all your AI presence signals into one actionable number. - [AI Systems Tracked](https://faii.ai/docs/ai-website-analytics/ai-systems-tracked.md): Complete list of AI crawlers and bots that FAII identifies and monitors when they visit your website. - [Bot Visit Analysis](https://faii.ai/docs/ai-website-analytics/bot-visit-analysis.md): Understand your AI bot visit data - trends, patterns, and what they mean for your AI visibility strategy. - [How AI Bot Tracking Works](https://faii.ai/docs/ai-website-analytics/how-bot-tracking-works.md): Understand how FAII detects and monitors AI crawler visits to your website - giving you direct evidence of which AI systems are reading your content. - [Installing the Plugin](https://faii.ai/docs/ai-website-analytics/installing-the-plugin.md): Step-by-step guide to installing and configuring the FAII WordPress plugin for AI bot tracking on your website. - [Most Visited Pages](https://faii.ai/docs/ai-website-analytics/most-visited-pages.md): See which of your pages AI bots visit most frequently - and use this data to understand what AI systems find valuable about your content. - [Campaign History](https://faii.ai/docs/campaigns/campaign-history.md): View and analyze historical monitoring data - track your AI visibility progress over time with session-by-session comparisons. - [Campaign Settings](https://faii.ai/docs/campaigns/campaign-settings.md): Configure and customize your FAII campaign - from monitoring frequency to alert preferences and integration settings. - [Competitor Management](https://faii.ai/docs/campaigns/competitor-management.md): Add, remove, and manage competitors in your FAII campaigns. Track the right competitors to understand your true competitive position. - [Creating Campaigns](https://faii.ai/docs/campaigns/creating-campaigns.md): Step-by-step guide to creating a FAII campaign - the foundation of all your AI visibility monitoring. - [Keyword Management](https://faii.ai/docs/campaigns/keyword-management.md): Add, remove, and organize keywords in your FAII campaigns - plus strategies for choosing keywords that produce the best AI visibility data. - [Running Campaigns](https://faii.ai/docs/campaigns/running-campaigns.md): How FAII monitoring sessions work - from scheduling to execution to results. Understand what happens during each intelligence-gathering cycle. - [ChatGPT Monitoring](https://faii.ai/docs/chat-intelligence/chatgpt.md): How FAII tracks your brand visibility on ChatGPT - the world's largest AI chatbot with 100M+ weekly users. - [Claude Monitoring](https://faii.ai/docs/chat-intelligence/claude.md): How FAII tracks your brand visibility on Claude - Anthropic's AI assistant known for nuanced, professional recommendations. - [Grok Monitoring](https://faii.ai/docs/chat-intelligence/grok.md): How FAII tracks your brand visibility on Grok - xAI's chatbot integrated with the X/Twitter ecosystem and real-time data. - [How Chat Monitoring Works](https://faii.ai/docs/chat-intelligence/how-chat-monitoring-works.md): Understand how FAII monitors AI chatbot responses across ChatGPT, Claude, Perplexity, Grok, and Gemini to track your brand visibility. - [How FAII Generates Smart Questions](https://faii.ai/docs/chat-intelligence/intelligent-questions.md): FAII's AIQ system generates natural, persona-driven questions that produce realistic brand recommendations - not robotic prompts that AI ignores. - [How We Detect Brand Mentions](https://faii.ai/docs/chat-intelligence/mention-detection.md): Multi-layer brand detection - exact match, fuzzy matching, URL detection, and custom variations ensure no mention is missed. - [Perplexity Monitoring](https://faii.ai/docs/chat-intelligence/perplexity.md): How FAII tracks your brand visibility on Perplexity - the AI-first search engine that always cites its sources. - [Platforms Monitored](https://faii.ai/docs/chat-intelligence/platforms-monitored.md): FAII monitors 5 major AI chatbot platforms - ChatGPT, Claude, Perplexity, Grok, and Gemini. Understand what each platform offers and why coverage across all matters. - [Understanding Sentiment Scores](https://faii.ai/docs/chat-intelligence/sentiment-analysis.md): How FAII measures whether AI platforms speak positively, neutrally, or negatively about your brand - and what drives sentiment changes. - [Competitive Gaps](https://faii.ai/docs/competitor-intelligence/competitive-gaps.md): Find keywords where competitors appear in AI responses but you don't - and turn those gaps into content opportunities. - [Auto-Discovering Competitors](https://faii.ai/docs/competitor-intelligence/competitor-discovery.md): FAII automatically identifies competitors appearing in AI responses for your keywords - brands you may not be tracking yet. - [Displacement Tracking](https://faii.ai/docs/competitor-intelligence/displacement-tracking.md): Track when you overtake competitors (or they overtake you) in AI mentions and search rankings - the clearest signal of competitive momentum. - [Understanding Share of Voice](https://faii.ai/docs/competitor-intelligence/share-of-voice.md): Share of Voice measures your brand mentions as a percentage of total market mentions - the clearest indicator of competitive AI visibility. - [Article Templates](https://faii.ai/docs/content-automation/article-templates.md): FAII offers six article templates optimized for different content types - from how-to guides to comparison posts. Each is designed for maximum AI citation potential. - [Automatic Content Generation](https://faii.ai/docs/content-automation/automatic-content-generation.md): How FAII generates publication-ready articles from your AI visibility gaps - the technology behind intelligence-to-action. - [Measuring Content Impact](https://faii.ai/docs/content-automation/measuring-impact.md): Track how your published content affects your AI visibility - from initial indexing to mention rate improvements and score changes. - [The Intelligence-to-Action Loop](https://faii.ai/docs/content-automation/overview.md): FAII's unique differentiator - automatically generate and publish content that closes your AI visibility gaps. Monitor, identify, create, publish, measure, repeat. - [Publishing to WordPress](https://faii.ai/docs/content-automation/publishing-to-wordpress.md): How FAII connects to your WordPress site and publishes content - from one-click publishing to draft mode and scheduled posts. - [Scheduling Content](https://faii.ai/docs/content-automation/scheduling-content.md): Plan your content publishing with FAII's scheduling features - spread articles across your calendar for consistent, strategic publishing. - [Schema Markup for AI](https://faii.ai/docs/content-automation/schema-markup.md): How FAII adds structured data to your content so AI systems can parse, understand, and cite it more effectively. - [Chat Intelligence Dashboard](https://faii.ai/docs/dashboards/chat-intelligence-dashboard.md): Navigate the Chat Intelligence dashboard - see your mention rates, sentiment, positions, and performance across all AI platforms. - [Competitor Dashboard](https://faii.ai/docs/dashboards/competitor-dashboard.md): Navigate the Competitor Intelligence dashboard - share of voice, head-to-head analysis, displacement events, and competitive gaps. - [Exporting Reports](https://faii.ai/docs/dashboards/exporting-reports.md): Export your FAII data as PDF reports, CSV files, or JSON - for client presentations, team meetings, or custom integrations. - [Master Dashboard](https://faii.ai/docs/dashboards/master-dashboard.md): Your command center for AI visibility - see all key metrics at a glance, track trends, and navigate to detailed views. - [Publishing Dashboard](https://faii.ai/docs/dashboards/publishing-dashboard.md): Track your content automation performance - articles published, gaps closed, and the measurable impact on your AI visibility scores. - [SERP Intelligence Dashboard](https://faii.ai/docs/dashboards/serp-intelligence-dashboard.md): Navigate the SERP Intelligence dashboard - rankings, AI Overviews, SERP features, and Google search performance at a glance. - [Time Range Selection](https://faii.ai/docs/dashboards/time-range-selection.md): Control what period of data you're viewing across all FAII dashboards - from single sessions to quarterly trends. - [Quick Score](https://faii.ai/docs/free-tools/quick-score.md): Get a free, instant AI Authority Rank measurement for your brand - no account required. See how visible you are to AI platforms in minutes. - [Free Technical Health Audit](https://faii.ai/docs/free-tools/technical-health-audit.md): Run a free technical health check on your website - see if AI bots can access your content and identify issues that may limit your AI visibility. - [What You Get Free](https://faii.ai/docs/free-tools/what-you-get-free.md): Everything available without a subscription - Quick Score, Technical Health Audit, and educational resources to understand your AI visibility. - [Adding Competitors to Track](https://faii.ai/docs/getting-started/adding-competitors.md): Set up competitive monitoring to see how your AI visibility compares - share of voice, head-to-head analysis, and gap detection. - [Adding Keywords to Track](https://faii.ai/docs/getting-started/adding-keywords.md): Choose the right keywords for AI visibility monitoring - think like a customer asking for recommendations, not like an SEO targeting search terms. - [Quick Start Guide](https://faii.ai/docs/getting-started/quick-start.md): Set up your first campaign and get real AI visibility insights in under 10 minutes. - [Understanding the Dashboard](https://faii.ai/docs/getting-started/understanding-the-dashboard.md): Find your way around the FAII dashboard - where everything is and what each section tells you. - [Creating Your First Campaign](https://faii.ai/docs/getting-started/your-first-campaign.md): Understand what campaigns are, how to create one, and best practices for naming and configuring your first monitoring project. - [FAII Help Center](https://faii.ai/docs/introduction.md): Learn how to monitor, improve, and dominate your brand's visibility across AI platforms and search engines. - [Chat Intelligence Gaps](https://faii.ai/docs/publishing-opportunities/chat-gaps.md): Understanding gaps in AI chatbot responses - keywords where competitors are recommended but your brand isn't mentioned. - [Competitive Gaps in Publishing](https://faii.ai/docs/publishing-opportunities/competitive-gaps-publishing.md): How competitive gap data feeds into your publishing opportunities - turning competitor advantages into your content targets. - [How Gap Analysis Works](https://faii.ai/docs/publishing-opportunities/how-gap-analysis-works.md): FAII automatically identifies where your AI visibility is weakest and surfaces the best opportunities to improve - the foundation of intelligent content targeting. - [SERP Intelligence Gaps](https://faii.ai/docs/publishing-opportunities/serp-gaps.md): Gaps in Google search results and AI Overviews - where competitors rank or get cited but you don't. - [Tracking Google AI Overviews](https://faii.ai/docs/serp-intelligence/ai-overview-monitoring.md): Monitor whether your brand is cited in Google's AI-generated summaries - the new front page of search results. - [Desktop vs. Mobile Tracking](https://faii.ai/docs/serp-intelligence/device-types.md): Rankings differ between desktop and mobile. FAII simulates both device types to show you the complete picture. - [Tracking Rankings by Location](https://faii.ai/docs/serp-intelligence/geographic-targeting.md): Search results vary by country and city. FAII uses geographic targeting to show exactly what your customers see from their location. - [How SERP Tracking Works](https://faii.ai/docs/serp-intelligence/how-serp-tracking-works.md): Understand how FAII monitors your search engine rankings, AI Overviews, and SERP features using real browser sessions. - [Using the SERP Dashboard](https://faii.ai/docs/serp-intelligence/serp-dashboard.md): Navigate the SERP Intelligence dashboard - keyword summaries, position timelines, feature matrices, and AI Overview coverage. - [SERP Features Detection](https://faii.ai/docs/serp-intelligence/serp-features.md): Track which rich results you own - featured snippets, People Also Ask, local pack, knowledge panels, and more. - [Tracking Organic Rankings](https://faii.ai/docs/serp-intelligence/traditional-rankings.md): Monitor your Google search positions for all tracked keywords - positions 1-30, trends, best/worst indicators, and change alerts. - [Audit Categories](https://faii.ai/docs/technical-audit/audit-categories.md): Deep dive into each Technical Audit category - what's checked, why it matters, and how each affects your AI visibility and search performance. - [Fixing Audit Issues](https://faii.ai/docs/technical-audit/fixing-issues.md): Actionable guidance for resolving Technical Audit findings - from critical blockers to optimization opportunities. - [Re-running Audits](https://faii.ai/docs/technical-audit/re-running-audit.md): How to re-run Technical Audits after making fixes - verify improvements, track progress, and maintain your technical health over time. - [Understanding Grades](https://faii.ai/docs/technical-audit/understanding-grades.md): How FAII's Technical Audit grades your website - from A+ (excellent) to F (critical issues). Learn what each grade means and what to target. - [What Is Technical Audit?](https://faii.ai/docs/technical-audit/what-is-technical-audit.md): FAII's Technical Health Audit scans your website for SEO and AI-readiness issues that could prevent AI platforms from discovering and recommending your content. ## OpenAPI Specs - [openapi](https://faii.ai/docs/api-reference/openapi.json) ## Optional - [Dashboard](https://app.faii.ai) - [Support](mailto:support@faii.ai)