Quick Answer: FAII monitors ChatGPT, Claude, Perplexity, Grok, and Gemini. Each platform has different user bases and recommendation patterns, so visibility on one doesn’t guarantee visibility on others.
Platform Overview
Why All 5 Matter
Different platforms recommend different brands for the same query. Testing shows:- A brand mentioned on ChatGPT may be absent from Claude
- Perplexity tends to favor brands with strong web citations
- Grok incorporates social sentiment that others ignore
- Gemini’s recommendations often align with Google search data
Platform-Specific Coverage
ChatGPT
Largest user base, list-style recommendations
Claude
Professional use, nuanced recommendations
Perplexity
Search-first, citation-backed answers
Grok
Real-time data, social integration
Gemini
Google ecosystem, AI Overviews influence
Platform Comparison by Feature
Reading Cross-Platform Data
The Chat Intelligence dashboard shows a platform heatmap that reveals:- Which platforms mention you (green) vs. don’t (red)
- Your average position on each platform
- Sentiment differences across platforms
- Keywords that work on some platforms but not others
Plan Coverage
Related Articles
How Chat Monitoring Works
Technical overview of monitoring process
Mention Detection
How brand mentions are identified