Quick Answer: FAII monitors ChatGPT, Claude, Perplexity, Grok, and Gemini. Each platform has different user bases and recommendation patterns, so visibility on one doesn’t guarantee visibility on others.
Platform Overview
| Platform | Company | Model | Weekly Users | Key Strength |
|---|---|---|---|---|
| ChatGPT | OpenAI | GPT-5 | 100M+ | Largest user base |
| Claude | Anthropic | Claude 3.5 Sonnet | 30M+ | Professional/business use |
| Perplexity | Perplexity AI | Sonar | 15M+ | Search with citations |
| Grok | xAI | Grok-3 | 20M+ | Real-time social signals |
| Gemini | Gemini 2.5 | 50M+ | Google ecosystem integration |
Why All 5 Matter
Different platforms recommend different brands for the same query. Testing shows:- A brand mentioned on ChatGPT may be absent from Claude
- Perplexity tends to favor brands with strong web citations
- Grok incorporates social sentiment that others ignore
- Gemini’s recommendations often align with Google search data
Platform-Specific Coverage
ChatGPT
Largest user base, list-style recommendations
Claude
Professional use, nuanced recommendations
Perplexity
Search-first, citation-backed answers
Grok
Real-time data, social integration
Gemini
Google ecosystem, AI Overviews influence
Platform Comparison by Feature
| Feature | ChatGPT | Claude | Perplexity | Grok | Gemini |
|---|---|---|---|---|---|
| Numbered lists | Common | Rare | Common | Sometimes | Sometimes |
| Citations/sources | Sometimes | Rarely | Always | Sometimes | Sometimes |
| Disclaimer caveats | Low | High | Low | Low | Medium |
| Brand specificity | High | Medium | High | Medium | High |
| Response length | Medium | Long | Short | Short | Medium |
Reading Cross-Platform Data
The Chat Intelligence dashboard shows a platform heatmap that reveals:- Which platforms mention you (green) vs. don’t (red)
- Your average position on each platform
- Sentiment differences across platforms
- Keywords that work on some platforms but not others
Plan Coverage
| Plan | Platforms Included |
|---|---|
| Starter | ChatGPT, Claude, Perplexity, Grok (4 of 5) |
| Professional | All 5 platforms |
| Enterprise | All 5 + priority access to new platforms |
Related Articles
How Chat Monitoring Works
Technical overview of monitoring process
Mention Detection
How brand mentions are identified